PRIVACY POLICY

FabledHalo is committed to protecting your privacy and handling your data transparently and securely.

This policy explains how we collect, use and protect your personal information in line with UK GDPR, the Data Protection Act and PECR.

1. Who we are

FabledHalo is a creative communications business based in the United Kingdom.

If you have any questions, you can contact us at:
hello@fabledhalo.com

2. What information we collect

We may collect:

  • Name and contact details (email, phone)

  • Business information

  • Information submitted via contact forms

  • Website usage data (via cookies and analytics tools)

3. How we collect your data

We collect data when you:

  • Contact us via our website or email

  • Engage our services

  • Use or browse our website

We may also collect limited technical data such as IP address and browser type.

4. How we use your data

We use your data to:

  • Respond to enquiries

  • Deliver services

  • Manage client relationships

  • Improve our website and services

  • Send relevant communications (if you opt in)

We do not sell your personal data.

5. Legal basis for processing

We process your data under:

  • Legitimate interest (business communication and service delivery)

  • Contract (when working together)

  • Consent (for marketing communications where applicable)

6. Data storage & security

We take appropriate steps to protect your data from loss, misuse or unauthorised access.

Your data is only stored for as long as necessary.

7. Sharing your data

We may share data with trusted third parties where necessary, such as:

  • Hosting providers

  • Analytics tools (e.g. Google Analytics)

  • Professional service providers

All third parties are required to handle your data securely.

8. Cookies

Our website may use cookies to improve your experience and analyse site usage.

You can control or disable cookies through your browser settings.

9. Your rights

Under UK GDPR, you have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

You also have the right to complain to the Information Commissioner’s Office (ICO).

10. Changes to this policy

We may update this policy from time to time.

Please check this page periodically to stay informed.